AI Isn’t Killing Web Design Agencies. It’s Exposing the Ones With Weak Offers.
AI website builders can now create a decent brochure site in under a minute for £20 a month. So what…
6 things every MSP should fix to improve profitability and business valuation
Six practical things every MSP should address to improve profitability and business valuation, from contract structures and margin tracking to…
Should you ever fire a customer?
As business owners, we often celebrate never losing a customer as a badge of honour. But what if I told…
The 10 most common mistakes businesses make when communicating price increases (and how to avoid them)
It’s no wonder that many businesses are afraid to increase their prices given that it can go wrong, damage your…
How NOT to announce a price increase to your customers
This was an email I received from a hosting provider. The tone is apologetic and they don’t make any effort…
How Amazon generated $2 billion of additional revenue in 1 year without raising prices
There are good ways and bad ways to communicate changes to your pricing or service. This is an example of…
Are you driving your business whilst only looking in the rear view mirror?
To effectively steer your business, you need both lagging AND leading indicators.
Your Pricing Tells a Story: Is it Signaling Success or Struggle?
In 2025’s challenging business landscape, your pricing strategy isn’t just about covering costs – it’s telling potential clients exactly how…
Pricing with confidence
I often encounter a familiar scenario: successful small business owners, delivering excellent products and services, yet hesitating to adjust their…
Why Sticking to Old Prices is Costing You
Inflation is a constant force in the economy, averaging around 2-3% annually for many countries, although recent years have seen…
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