VALUE-BASED PRICING FOR SERVICE BUSINESSES

Stop Selling Services.
Start Selling Outcomes.

Most service businesses are commercially undervalued. Grown by referral, prices unchanged for years, and no clear way to explain why they’re different. I fix all three with hands-on work that repositions your business around the outcomes you deliver. More profitable, faster growing, and worth more when it matters.

Picture of Justin Neale sitting in an armchair

SOUND FAMILIAR?

The signs of an undervalued business

Does this sound familiar?

See competitors offering similar services for less
Haven’t increased your prices in years for fear of losing customers
Always having to discount to win new business
Customers focus on your time and costs, not the outcomes you deliver
Quietly suspect the business is worth less than the years you’ve put in

What changes when we work together

Package your services as clear outcomes and results
Develop value-based pricing that justifies premium rates
Put price increases through professionally, keeping the clients who matter
Win proposals on value rather than on being the cheapest quote
Build a business that commands a premium valuation, on your terms

THE ROOT CAUSE

Most service businesses sell ingredients. Deliverables, hours, licences, tickets. Ingredients get compared on price.

Meals are what people pay for.

When you package and price the outcome your clients actually want, price stops being the conversation. That shift is the work we do together.

THE RESULTS

Real results for service businesses

46%

Profit margin growth

Achieved through a combination of value-based pricing changes and operational efficiencies, this created dramatic profitability improvements

13%

Average price increase

Our clients typically achieve this with little to no loss of customers and often see improved customer relationships as a result of the value-based positioning

97%+

Customer retention

Client scoring and a rigorous pre-mortem exercise ensures you do not risk your core client base but we do look to release those who are most price-conscious

*Results are based on average figures across all clients in the 12 months after implementing the recommended changes

WAYS TO WORK TOGETHER

Where do you want to start?

Every engagement starts with understanding where your business sits today. Start with the free assessment, or book a call if you already know you’re ready to act.

FREE

Value Assessment Quiz

5 minutes to find out exactly where your business sits on the commodity-to-premium spectrum. Instant results & a personalised report delivered to your inbox.

FROM £1,500

Pricing Health Check

A focused review of your current pricing, margins and client mix. Includes a practical plan for a price increase and the customised templates to communicate it to clients without losing them.

FROM £2,950

Prospect to Client Conversion

A short, fixed-price engagement that builds your complete conversion process: discovery questions that uncover what your work is worth, a value calculator, and a proposal format that leads with outcomes.

FROM £3,500

Value Transformation Assessment

A comprehensive diagnostic across ten dimensions of your business. Delivers a clear picture of where you are today, what it’s costing you, and a detailed transformation roadmap.

FROM £15,000

Value Transformation Programme

Three months of hands-on implementation. Not advice. I help build the pricing tools, the proposals, the positioning, and the communication plans together, and then we implement them.

Run an MSP? Get an indicative valuation in two minutes with our free MSP valuation calculator.

THE COST OF WAITING

What’s the real cost of standing still?

Enter your revenue and gross margin to see what inflation has cost your business since your last price increase.

Price & Revenue Impact Calculator

See what staying still has cost you, and what acting now could mean for your business.

3
8%

This is the flat annual percentage increase you could have applied if you had actively managed your pricing. Drag to explore different scenarios.

Inflation Only

Where your price should be today

Revenue you should have earned
Revenue you actually earned
Revenue lost over the period

Margin lost over the period

Aspirational Pricing

Where your price could be today

Revenue you could have earned
Revenue you actually earned
Revenue opportunity missed

Margin opportunity missed

CLIENT FEEDBACK

What Clients Say

“We were competing in a commoditised market where we found ourselves racing to the bottom. Justin’s guidance and support uncovered opportunities that mean we now compete in a market of one and set our own prices.”

Niall Heaton

Founder, Securilix

  • Highly recommended. Justin has just completed a project over 6 months for our web design agency. He’s happy to get stuck in, and takes the time to really understand what… read more

    Jack Manley Avatar Jack Manley
    13 July, 2026

    I engaged with Justin late November 2025 as we needed some assistance with pivoting our business, we were competing in a commoditised market where we found ourselves racing to the… read more

    Niall Heaton Avatar Niall Heaton
    16 January, 2026

    Justin delivered a brilliant session around client retention and development to the team at Pelican. From the beginning of the process where he professionally probed to understand our success criteria,… read more

    Chris Braniff Avatar Chris Braniff
    22 December, 2025
  • We engaged Justin to help us with uncovering hidden value within our organisation and to help us to structure and position annual price increases for clients which is something we… read more

    Josh Mitchell Avatar Josh Mitchell
    8 July, 2025

    Really useful and informative information and guidance.

    Laurence Avatar Laurence
    5 June, 2025

    I attended one of Justin’s webinar workshops and it was absolutely fantastic. Justin outlined the importance of charging your worth, and how people expect to pay for quality services and… read more

    Alexandra Rookyard Avatar Alexandra Rookyard
    5 June, 2025
  • One of the best investments I’ve made this year.If you’re struggling to value your worth and worry about raising your prices… this will change your mind and help you to… read more

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    diane jones Avatar diane jones
    4 June, 2025

    I recently attended one of Justin’s workshops and it really was first class. Justin gives practical advice and tools which can be used from the moment you finish the workshop.… read more

    Dandelion Marketing Avatar Dandelion Marketing
    3 April, 2025

    Highly professional and knowledgeable, one of those companies and contacts you need at your disposal. Highly recommended, a breath of fresh air to be honest!

    I SHOOTS Avatar I SHOOTS
    1 March, 2025

HOW I WORK

Implementation, not just advice

Most consulting engagements end with a report. The report goes in a drawer, the price increase never happens, and twelve months later nothing has changed.

At the Value Alchemists, we do the work with you and for you. The pricing calculator. The proposal templates. The price increase communications. The positioning. We build the actual materials your business needs, and we stay with you through implementation.

The Value Alchemists performance guarantee seal

THE PERFORMANCE GUARANTEE

If we don’t hit the agreed targets, you don’t pay in full.

Every engagement includes it. I’ve never had to apply it, but it’s there to demonstrate my commitment to achieving the results we agree.

Not sure where you sit?

Take the free 5-minute assessment to see exactly where your business sits on the commodity-to-premium spectrum, and what it’s costing you to stay there.

quiz.valuealchemists.com/value