MSP Valuation: How UK MSPs Are Valued and What Yours Could Be Worth
How UK MSPs are valued, the EBITDA multiples they typically sell for, the factors that move your multiple up or…

Should You Fire a Client? How to Decide Using a Client Scorecard
A business owner once told me, with some pride, that they had never lost a customer. I asked whether they…

How to Position Your Services as an Investment
A consultant I know lost a £50,000 project because the client said the price was too high. A month later,…

What Happens When You Raise Your Prices
Many service businesses expect a price increase to cost them clients. Here is what usually happens to retention, client behaviour…

How to Explain Your Value-Based Pricing to Clients (Without Losing the Room)
Many service business owners understand value-based pricing perfectly well, then freeze the moment a client asks why it costs that.…

How to Communicate a Price Increase to Clients (With Letter Templates)
Many service businesses announce a price increase with a single email sent 30 days before the change, opening with rising…

How to Raise Prices Without Losing Clients
Many service business owners know their prices are too low and still put off raising them, because they expect clients…

How One IT Company Boosted Profits by 43% Without a Single New Client
An IT service provider I worked with increased profit by 43% without bringing in a single new client. They had…

Why Many Service Businesses Undercharge Without Realising It
Many service businesses set prices by looking at competitors, and end up charging less than their work is worth. Here…

This Is the Cheapest Year of AI You Will Ever See
The AI subscriptions you’re paying for right now are heavily subsidised, and that won’t last. Here’s what every service business…











