Stop Selling Services.
Start Selling Outcomes.

If prospects are comparing you on price, the problem isn’t your pricing, it’s how you’re positioning what you do. I help service businesses fix that, with hands-on assessments and transformations that position you on the outcomes you deliver, not the list of services you provide.

Picture of Justin Neale sitting in an armchair

Common challenges

Does this sound familiar?

See competitors offering similar services for less
Haven’t increased your prices in years for fear of losing customers
Always having to discount to win new business
Struggling to communicate the results your services provide
Customers focus on your time and costs, not the outcomes you deliver

Value-based transformation

Package your services as clear outcomes and results
Create value focused communications strategies
Design customer experiences that showcase outcomes at every touchpoint
Develop value-based pricing that justifies premium rates
Avoid any direct comparison to your competitors


Real results for service businesses

Profit margin growth

Achieved through a combination of value-based pricing changes and operational efficiencies, this created dramatic profitability improvements

Average price increase

Our clients typically achieve this with little to no loss of customers and often see improved customer relationships as a result of the value-based positioning

Customer retention

Client scoring and a rigorous pre-mortem exercise ensures you do not risk your core client base but we do look to release those who are most price-conscious

*Results are based on average figures across all clients in the 12 months after implementing the recommended changes


Where do you want to start?

Every engagement starts with understanding where your business sits today. I’d recommend starting with the free assessment or book a call if you already know you’re ready to act.

FREE

Value Assessment Quiz

5 minutes to find out exactly where your business sits on the commodity-to-premium spectrum. Instant results & a personalised report delivered to your inbox.

FROM £1,500

Pricing Health Check

A focused review of your current pricing, margins and client mix. Includes a practical plan for implementing a price increase and the customised templates to communicate it to clients without losing them.

FROM £2,500

Value Transformation Assessment

A comprehensive diagnostic across ten dimensions of your business. Delivers a clear picture of where you are today, what it’s costing you, and a detailed transformation roadmap.

FROM £7,000

Value Transformation Programme

Three months of hands-on implementation. Not advice. I help build the pricing tools, the proposals, the positioning, and the communication plans together, and then we implement them.


What’s the real cost of standing still?

Enter your revenue and gross margin to see what inflation has cost your business since your last price increase.

Price & Revenue Impact Calculator

See what staying still has cost you, and what acting now could mean for your business.

3
8%

This is the flat annual percentage increase you could have applied if you had actively managed your pricing. Drag to explore different scenarios.

Inflation Only

Where your price should be today

Revenue you should have earned
Revenue you actually earned
Revenue lost over the period

Margin lost over the period

Aspirational Pricing

Where your price could be today

Revenue you could have earned
Revenue you actually earned
Revenue opportunity missed

Margin opportunity missed


What Clients Say

  • I engaged with Justin late November 2025 as we needed some assistance with pivoting our business, we were competing in a commoditised market where we found ourselves racing to the… read more

    Niall Heaton Avatar Niall Heaton
    16 January, 2026

    Justin delivered a brilliant session around client retention and development to the team at Pelican. From the beginning of the process where he professionally probed to understand our success criteria,… read more

    Chris Braniff Avatar Chris Braniff
    22 December, 2025

    We engaged Justin to help us with uncovering hidden value within our organisation and to help us to structure and position annual price increases for clients which is something we… read more

    Josh Mitchell Avatar Josh Mitchell
    8 July, 2025
  • I recently attended one of Justin’s workshops and it really was first class. Justin gives practical advice and tools which can be used from the moment you finish the workshop.… read more

    Dandelion Marketing Avatar Dandelion Marketing
    3 April, 2025

    Highly professional and knowledgeable, one of those companies and contacts you need at your disposal. Highly recommended, a breath of fresh air to be honest!

    I SHOOTS Avatar I SHOOTS
    1 March, 2025

    Attended one of Justin’s webinars. Very insightful and thought-provoking with some easy to action advice on pricing strategy and value. I have already implemented some of his advice,… read more

    Jon Richardson Avatar Jon Richardson
    27 February, 2025
  • A thought-provoking and insightful workshop which helped me, as a business owner, rethink my approach to pricing for the services we provide and also to reflect on the value we… read more

    Claire Aikman Avatar Claire Aikman
    26 February, 2025

    I attended one of Justin’s pricing webinars and found it very useful. It was packed with examples that made raising your prices a no-brainer. Justin has a great way of… read more

    Claudia Thompson Avatar Claudia Thompson
    26 February, 2025

Implementation, not just advice

Most consulting engagements end with a report. The report goes in a drawer, the price increase never happens, and twelve months later nothing has changed.

At the Value Alchemists, we do the work with you and for you. The pricing calculator. The proposal templates. The price increase communications. The positioning. We build the actual materials your business needs, and we stay with you through implementation.

Every engagement includes a performance guarantee. If we don’t hit the agreed targets, you don’t pay in full. I have never had to apply it but it is there to demonstrate my commitment to achieving the results we agree.

Not sure where you sit?

Take the free 5-minute assessment to see exactly where your business sits on the commodity-to-premium spectrum, and what it’s costing you to stay there.

quiz.valuealchemists.com/value